Service Request #1: What Happens When I Call 311?

The surprising power of a simple phone number to connect a community.

What infrastructure mystery keeps you up at night? Submit your Service Request by recording a voice memo with your question and emailing it to servicerequest@99pi.org.

Service Request (99percentinvisible.org/sr) is a production of 99% Invisible (99percentinvisible.org) and Campside Media (campsidemedia.com).

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