How to Lead Through AI Anxiety: Insights from Ketan Karkhanis

In this episode of AI Today, host Kathleen Walch welcomes Ketan Karkhanis, CEO of ThoughtSpot, to discuss what it takes for organizations to succeed with AI. Drawing on his experience leading an AI-driven analytics company, Ketan shares insights on building trust, driving adoption, and delivering measurable business outcomes.
Kathleen and Ketan explore why AI transformation requires more than technology, highlighting the importance of change management, workforce readiness, and leadership commitment. Ketan explains why organizations should focus on outcomes rather than technology metrics and discusses how governance enables innovation while maintaining accountability.
Key insights include:
• Learn why trust is the foundation of successful AI adoption.
• Discover how organizations can focus on outcomes instead of technology metrics.
• Understand the importance of AI literacy, change management, and workforce readiness.
• Explore how governance can accelerate innovation while maintaining accountability and control.
• Learn how leaders can create the culture and operating model needed to realize AI's full potential.