One Things That Separates Good Managers From Great Ones

Most engineers are promoted because they're exceptional at their craft. But nobody tells you that the skills that got you promoted are almost entirely different from the skills you need to lead.
Ben Perreau knows this firsthand. At 24, he walked into his first management role with no idea what he was doing. It wasn't until three years later that someone asked him a simple question that changed everything: have you ever asked for feedback?
His response? "I'm fine. Things are going well."
In this episode, Ben and James dig into why frontline managers are chronically undersupported, what it takes to close the gap between high performer and high-impact leader, and why feedback isn't just a tool for improvement — it's the mechanism for growth.