Katie Dill: Quality Control

What can flying teach us about software design?

Katie Dill has built world-class teams at three iconic companies—Stripe, Lyft and Airbnb—proving that thoughtful design can shape quality at industrial scale.

In this conversation with Soleio, Katie describes her winding path into technology and how fields as disparate as architecture and aviation shape her approach to leading design at Stripe.

00:00 – Intro: It's All About Mileage
02:18 – What Flying Teaches You About Design
07:01 – From History to Design School
10:30 – The IDEO Moment
18:01 – Saying Yes to the Scary Thing
19:46 – The Chair Pullback
21:16 – The Gray Room at Airbnb
25:47 – Breaking Down the Ivory Tower
30:05 – Put In the Mileage
33:35 – Beauty Builds Trust
36:53 – Steam Gauges and Simple Systems
38:53 – The Best Checkout in the World

Katie Dill: Quality Control
First of Kind, S2:E3
Hosted by Soleio and produced by Room 3: room3nyc.com

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