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The Truth Behind AI Layoffs and the Future of Work Trends for 2026
AI-driven layoffs are making headlines, but is AI really the main culprit? Or is the story more complex? As organizations enter 2026, leaders face rising performance expectations, cultural strain, and mounting pressure to deliver productivi
Gartner's CIO Agenda for 2026: The A.R.T. of Effective Execution
As CIOs enter 2026, the pressure is on: Budgets are flat, headcount is tight, and yet expectations for growth, innovation, and AI adoption are soaring. How can technology leaders deliver impact when resources are constrained and the pace of
Best of 2025 | Build, Buy or Bring-Your-Own AI: What's on Your Tech Sandwich?
As we close out the year, we're bringing you some of 2025's standout ThinkCast episodes. Today's episode, originally released in April, explores how leaders can scale AI using Gartner's "AI tech sandwich": In this episode of Gartner ThinkCa
Best of 2025 | The Future of Customer Experience: AI Agents, Machine Customers and What CEOs Must Know
As we close out the year, we're bringing you some of 2025's standout ThinkCast episodes. Today's episode, originally released in May, dives into the rapid emergence of machine customers and how AI agents are transforming customer experience
The Future of AI Implementation: What's After AI Agents?
AI is transforming faster than leaders can rewrite their strategies, and staying ahead requires a new kind of clarity. So how do you move beyond experimentation and hype to build AI that truly delivers business value? In this episode of Gar
Top Tech Trends 2026: Meet the Innovation Superheroes
As disruption accelerates and AI becomes indispensable, CIOs and technology leaders face a critical question: How do you harness innovation without losing control? In this episode of Gartner ThinkCast, Gartner experts Gene Alvarez and Tori
AI Shockwaves Explained: Disrupt Before You're Disrupted
As generative AI moves from novelty to necessity, its most profound impact isn't in incremental efficiency — it's in the shockwaves that ripple across industries. These disruptions challenge pricing models, rewrite competitive dynamics and
IT Symposium/Xpo Opening Keynote 2025: Gartner's Golden Path for CIOs
As AI capabilities surge ahead, human readiness is struggling to keep pace — and that imbalance could derail your path to real value. So how can CIOs and IT leaders navigate this gap and avoid costly missteps? In this episode of Gartner Thi
The 4 Biggest Challenges for IT Leaders in 2026
Leadership won't get any easier in 2026. Geopolitical volatility, accelerating AI disruption and workforce identity shifts are creating unprecedented challenges for IT leaders. So how can you prepare? In this mini episode of ThinkCast, reco
From Guardian to Catalyst: 8 Forces Reshaping CFO Identity
As economic volatility, cost pressure and technological acceleration reshape the finance landscape, CFOs are facing a pivotal identity shift. The instinct to protect the enterprise through tighter controls may no longer serve the moment. So
Walking the Golden Path to Value: Aligning AI Readiness and Human Readiness
As AI capabilities accelerate faster than many organizations can adapt, CIOs are being challenged to balance ambition with readiness. So how can leaders walk the "golden path" to real, sustainable value? In this episode of ThinkCast, Gartne
From Gartner IT Symposium/Xpo: What's Ahead for CIOs in 2026 and Beyond
As 2026 approaches, AI innovation is accelerating faster than human readiness — so how can CIOs and IT leaders stay ahead? In this episode of Gartner ThinkCast, recorded on site at Gartner IT Symposium/Xpo in Orlando, Florida, Gartner exper
Your IT Symposium/Xpo Primer: Top AI Insights From the Past Year
In this episode of ThinkCast, we're setting the stage for Gartner IT Symposium/Xpo 2025. You'll hear Gartner experts Mary Mesaglio, Hung LeHong, Gene Alvarez and Daryl Plummer revisit the past year's most impactful IT insights to help you p
The GenAI Productivity Trap: Why Faster Isn't Always Better
In this episode of ThinkCast, we continue last week's discussion around AI value with a question many enterprise leaders still face: Why has increased productivity from GenAI initiatives not led to more value from AI overall? Gartner Senior
Turn AI Promises Into Measurable Business Outcomes
Executives are asking the same question in 2025: Where is the value AI was supposed to deliver? In this episode of ThinkCast, Gartner experts Mary Mesaglio and Rita Sallam outline how leaders can define, measure and maximize AI value across
AI, Strategy & Marketing Growth: What Every CMO Must Do Now
CMOs are facing extraordinary expectations — from the enterprise, customers and their own teams. In this episode of ThinkCast, Gartner experts Alex De Fursac Gash and Kristina LaRocca-Cerrone cover a portion of their Opening Keynote from th
Next Year or Next Decade? Inside the Far Future of Computing
In this episode of Gartner ThinkCast, we explore the future of computing — from what to expect in the next decade, to the possibilities beyond. Gartner Global Chief of Research Chris Howard is joined by Soyeb Barot, Chief of Research for Ga
How to Rewrite the Sales Playbook With Agentic AI
With traditional sales growth bets losing steam, today's sales leaders face an urgent challenge: how to hit their numbers and lead their teams through AI-driven reinvention. In this episode of Gartner ThinkCast — recorded live from the 2025
Gartner's Must-Listen Guide for New Leaders
With 39% of new executives underperforming in their new role, succeeding as a new leader requires more than ambition — it takes the right tools, insights and political savvy. Gartner Distinguished VP Analyst Mary Mesaglio joins first to int
AI Agents Were Just the Beginning — Guardian Agents Are What's Next
With agentic AI quickly becoming widespread, we dive into the next evolution of AI agents — guardian agents. As part of our Top of Mind series of insights, Distinguished VP Analyst Daryl Plummer joins to lead us through how guardian agents
The AI Journey That Will Define Your Data & Analytics Future
In this episode of Gartner ThinkCast, we dive into how data and analytics leaders can navigate the mounting pressure to deliver AI results, while building the trust, governance and business value needed for long-term success. Fresh from the
AI Agents Are Here: Impact Update on 2025's Top Tech Trends
In this episode of Gartner ThinkCast, we revisit the Top Strategic Technology Trends for 2025 — particularly those focused on AI — and explore the impact they've had so far. Gartner Distinguished VP Analyst Gene Alvarez returns to unpack ho
The HR Reset: Making Work Better in the Age of AI
In this episode of Gartner ThinkCast, we explore how HR leaders can meet the moment in 2025, where AI acceleration, evolving employee expectations and cultural fragmentation are redefining work. Pulled from the Gartner HR Symposium/Xpo™ Ope
How to Create Business Value With AI
In this episode of Gartner ThinkCast, we explore the challenges and opportunities around creating value with AI — especially as generative AI enters the Trough of Disillusionment. As part of our Top of Mind video series, Gartner Global Chie
Still Running Your AI Race? How to Keep Pace for the Rest of 2025
In this episode of Gartner ThinkCast, we return to the AI races with a mid-year reminder on how to keep setting your own pace. Where does your organization stand halfway through the year? And what do you need to keep pursuing? Just as we st
Inside the 9 Future of Work Trends for 2025
In this episode of Gartner ThinkCast, we discuss the key trends shaping the future of work in 2025 and beyond. Gartner Senior Director Analyst Emily Rose McRae joins host Alexis Wierenga to examine how organizations are rethinking talent st
Confronting Disruption: How to Recognize, Prioritize and Respond
Disruption doesn't always arrive with a bang. Oftentimes, it's the ripple effects that redefine industries. In this episode of Gartner ThinkCast, Distinguished VP Analyst Daryl Plummer joins host Karen Stokes Lockhart to explore how leaders
Your AI-Augmented Future Starts Today
In this episode of Gartner ThinkCast, we explore how generative AI is moving from experimentation to everyday value — and what IT leaders must do to drive meaningful transformation at scale. Recorded live from Gartner IT Infrastructure, Ope
Beyond Productivity: The Strategic Role of AI in Resilient Enterprises
In this episode of Gartner ThinkCast, we explore how to build enterprise resilience amid economic headwinds, technological disruption and geopolitical uncertainty. Gartner Chief of Research Chris Howard returns with actionable insights from
Priorities, Principles and Plain Talk: How to Lead Through Volatility
In this episode of Gartner ThinkCast, we dive into what strong leadership really looks like when the path ahead is unclear. From economic disruption to AI-fueled transformation, uncertainty is becoming a defining feature of the business lan