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Shownotes
Alex Cornell is a design director at Meta, where he leads design on Muse, Meta’s consumer AI agent. He came to the role with a long background in software product design, including time as a founder, and has spent the past year building one of the most thoughtful agent interfaces in the consumer AI space. Muse ships with a custom avatar, a three-layer status display, a personalized ideas surface, and a generative feed. Alex has been sharing the reasoning behind each of those design decisions publicly on Threads.
What you’ll learn:
• Why Alex built Muse to feel like messaging, not an AI app
• How Muse’s three-layer status system accommodates different levels of technical expertise
• What generative UI actually means in a shipped consumer product
• How Alex turned years of forgotten Instagram saves into a daily shopping catalog
• Why his mom apologized to her Muse, and what it means for AI design
• How he uses Muse to track his golf game, shot by shot, as he works toward a single-digit handicap
• The mindset shift designers need when the output is never pixel-perfect
• When to use the main chat versus a side chat, and where the architecture still falls short
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In this episode, we cover:
() Welcome and guest intro
() Designing Muse
() Choosing which primitives to surface: characters, ideas, feed
() Speed of model and response times
() Generative UI and personalization
() SkyMall demo: Instagram saves turned into a shopping catalog
() Shopping, monitoring, and price alerts with Muse
() Instagram and Pinterest connectors for visual data
() Golf use case: round recaps, shot data, practice breakdowns
() Main chat versus side chats
() Old blog turned morning podcast: 20 years of posts via the Wayback Machine
() Chess dashboard: game analysis with a snarky coach
() What designers need to learn for AI, and what still works
() Prompting strategy when Muse is being obstinate
() Where to find Alex
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Tools referenced:
• Meta Muse: muse.ai
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Other references:
• The Wayback Machine: web.archive.org
• Instagram: instagram.com
• Pinterest: pinterest.com
• Chess.com: chess.com
• SkyMall/Sharper Image aesthetic: skymall.com
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Where to find Alex Cornell:
LinkedIn: linkedin.com/in/alex-cornell-5449a99
X: x.com/alexcornell
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Where to find Claire Vo:
ChatPRD: chatprd.ai
Website: clairevo.com
LinkedIn: linkedin.com/in/clairevo
X: x.com/clairevo
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Production and marketing by penname.co. For inquiries about sponsoring the podcast, email jordan@penname.co.
