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Before interiors, I was a police officer. I reached the rank of inspector in the firearms department. When I left I built Usher & Co, an award-winning luxury interior design studio that is now employee owned. Along the way I learnt most of the business side the hard way, because nobody in this industry was talking about it.
This podcast is where we talk about it. Fees, margins, hiring, contracts, difficult clients, growing a team and getting out. Guests from the UK and US tell you what worked, what didn't and what it cost them.
Alongside the conversations, Cold Case Reviews: 25 minute episodes where a designer brings me a real problem from their business and we go through the evidence together.
For interior design business owners who want the truth, not the highlights.
Presented by The Business of Interiors. thebusinessofinteriors.co.uk
This podcast is sponsored by Usher & Co Interior Design. (usherandco.com)
thebusinessofinteriors.co.uk
Hosted on Acast. See acast.com/privacy for more information.
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Episode 36: Trusting Your Instincts and Building a Distinctive Design Studio With Phoebe Hollond
In this episode, I sit down with Phoebe Hollond, founder of Studio Hollond, to explore her unconventional route into interior design and the realities of building a creative business from the ground up. Phoebe’s journey began with a philoso
Episode 35: Joanna Draper on Systems, Specialism & Growth In The Design Industry
Joanna Draper on career change, design business systems, and the value of specialist wall covering. Rachel Usher speaks with Joanna Draper, COO of Wells, about her unusual path from surgeon to interior design leader and now operations speci
Episode 34: Building A Business On Your Own Terms: Leadership, Growth & Resilience with Rebecca Hughes
Building a Business on Your Own Terms: Rebecca Hughes on Leadership, Growth, and Resilience Discover the inspiring story of Rebecca Hughes, who transitioned from a career in advertising to establishing a high-end interior design studio in L
Episode 33: Discover the transformative power of narrative-led design with Sameena Singh
Discover the transformative power of narrative-led design with interior designer Sameena Singh.In this episode, Sameena Singh takes us on a journey through her innovative approach to interior design, where storytelling becomes the cornersto
Episode 32: Passport to Design: Unlocking Global Suppliers & U.S. Opportunities with Tammy Covington of High Point Market
For interior designers looking to expand beyond familiar borders, this episode is a deep dive into why global exposure isn’t just valuable, it’s essential. We explore how engaging with international suppliers, markets, and perspectives can
Episode 31: Brian Woulfe-Letters From Your Future Self
Explore how Brian Woulfe transitioned from his rural upbringing in Ireland to establishing a successful interior design studio in London. In this episode, Brian shares his unique career path, business insights, and perspectives on industry
Episode 30: Marketing Strategies For Interior Designer's With Renee Bush
In this episode, Rachel Usher interviews Renée Bush, founder of Tandem, a boutique design agency in the US. They discuss the importance of aligning business strategy with design, focusing on authenticity and emotional deliverables to attrac
Episode 29: Design, Business & Balance: Lessons from Sophie Paterson
It was such an honour to welcome Sophie Paterson onto the podcast. Sophie is someone I’ve admired for a long time, not only for her incredible design work but also for the way she has built her business with such clarity and intention. In o
Episode 28: From Friendship to a Global Design Powerhouse with Hill House Interiors
In this episode of If These Walls Could Talk, I sit down with Helen Bygraves and Jenny Weiss, the visionary duo behind Hill House Interiors. From starting as friends with a shared love of design to building a globally recognised studio with
Episode 27: 40 Years Of Design: A Conversation With Philippa Thorp
In this engaging conversation, Rachel Usher speaks with Philippa Thorp, a seasoned designer with 40 years of experience in the industry. Philippa shares her unique journey into design, the challenges of building a successful business, and t
Episode 26: Words That Work: Copywriting, Trust & the Human Touch in Interior Design with Lucy Banwell
Summary In this engaging conversation, Rachel Usher interviews freelance copywriter Lucy Banwell, who specialises in the property and interiors industry. Lucy shares her journey from journalism to copywriting, emphasising the importance of
Episode 25: Unlocking the Secrets of Interior Design Success With LuAnn Nigara
In this engaging conversation, Rachel Usher interviews LuAnn Nigara, a prominent figure in the interior design industry. They discuss the importance of collaboration among designers, strategies for growth, and the necessity of documenting p
Episode 24: Navigating Economic Challenges, Planning Ahead & Creating a Legacy with Laura Hammett
In episode 24 I am speaking with the wonderful Laura Hammett, founder and creative director of the award-winning and renowned Laura Hammett Interiors. Laura authentically shares her journey of starting her design studio and the challenges t
Episode 23: Your marketing is more than your portfolio - How to create a marketing campaign that consistently attracts your ideal client with Jude Charles
I am so grateful that Jude Charles is back for another episode and this time we’re discussing all things marketing! This time we discuss the importance of storytelling in the interior design industry and how capturing the unpolished version
Episode 22: Business, Burnout & Boundaries With Jude Charles
In episode 22, I am speaking with Jude Charles. Jude is a videographer, documentary and filmmaker from the United States. Jude offers videography captures the unique essence of his client's personal stories. His storytelling technique has b
Episode 21: The Importance Of Pivoting And Being Nimble In Business With Karen Howes
In episode 21, I had the pleasure of speaking with Karen Howes, CEO and founder of Taylor Howes. Karen candidly shares her journey in the interior design industry. From her nomadic childhood to her early experiences in the art world, Karen
Episode 20: Designing Beyond Borders With Elliot Barratt of Elliot James Interiors
In episode 20 I am chatting with Elliot Barratt of Elliot James Interiors. Elliot shares his journey of becoming an Interior Designer and establishing his business in Singapore. He grew up surrounded by design and craftsmanship, which spark
Episode 19: Profile, Profit And Client Relationships With Fettle Design
In this episode I am interviewing Tom and Andy of Fettle Design, a global design studio that focuses on high-end projects in the hospitality industry, including restaurants, hotels, members clubs and many more. They have a narrative and con
Episode 18: Stick To Your Artistic Vision And Take Risks In Your Work With Timorous Beasties
In episode 18, I’m speaking to Alistair McCauley and Paul Simmons, the creative minds behind the fabric and wallpaper brand Timorous Beasties. One of the things I enjoy the most about this podcast is that the conversations I have with my gu
Episode 17: From Runways To Residences: The Importance Of Tenacity In Design With Fameed Khalique
In episode 17 I am talking with Fameed Khalique. Fameed shares his journey from aspiring airline pilot to becoming a prominent figure in the Interior Design industry. He started his career in fashion shows and PR, then worked in publishing
The Journey Of Building A Design Practice With Aoife Tobin
In episode 16, I am interviewing Aoife Tobin, the founder and director of Style So Simple, which is an Irish interior architecture studio. Aoife's design aesthetic is classic and timeless, and Aoife's story is perhaps not dissimilar to many
Episode 15: Building Synergy: Integrating Reps Into Your Wider Team with Carmen Reitnour
In episode 15 I am speaking with Carmen Reitnour, a sales representative for Romo Fabrics. Carmen shares her journey from being a librarian to working in the design industry and how she navigated this career change. She also discusses the i
Episode 14: The Power Of Partnership With Amy Dalrymple
In episode 14 I am speaking with Amy Dalrymple. Amy and her husband, Hewie, together run Dalrymple Studio, which is a London -based interior design and architecture practice. Amy and Hewie have crafted a design aesthetic that is timeless an
Episode 13: The Significance Of Personal Development with Samantha Pope
In episode 13 I am speaking with Samantha Pope, founder of Samantha Pope Interiors. Samantha candidly shares her journey of starting her own practice and the challenges she faced along the way. She emphasises the importance of learning busi
Episode 12: Building A Deeper Narrative For Your Studio With Grant Pierrus
In episode 12 Rachel interviews Grant Pierrus, founder of Pierrus Agency and the Interior Style Hunter. Grant candidly shares his journey from starting a blog to building a successful luxury marketing agency that is aimed at serving the des
Episode 11: Designing In The Present With Emma Sims Hilditch
In episode 11 Rachel interviews Emma Sims Hilditch. Emma runs the immensely successful design studio Sims Hilditch, which is just outside of Bath and has grown a large team and a hugely successful brand through her application of being pure
Episode 10: The Cost of Creativity with James Horwitz
In Episode 10, I’m going to be speaking with James Horwitz. James is the founder of London based design studio, Two Times Elliot. For over a decade, James's studio has been a leading contributor towards the global conversation of design and
Episode 09: Perfectionism Can Be The Enemy Of Progress
In episode 09 of the 'If These Walls Could Talk' podcast I am speaking with a fellow Northern Interior Designer-Hannah Sidley. Hannah is the creative director of Cream and Black, which is a luxury high -end residential interior design pract
Episode 08: The Craft Of Reinvention with Peter Grech of The SpaceMaker Interiors
In Episode 08 Rachel interviews Peter Grech of the SpaceMaker Interiors. Peter established his company approximately four years ago, having left an established career in medicine to work in the interior design industry. His career change an
Episode 07: A vision for sustainable luxury and a better client buying experience with Rob Green, Co-founder of Coat Paints
In Episode 07 of the If These Walls Could Talk Podcast we’re talking about paint. Rachel interviews Rob Green, who is one of the co-founders of Coat Paints. Coat Paints was established at the beginning of the COVID era, about three years ag
