Office English: Client management

How do you deal with customers and clients at work? In this episode of Office English, Pippa and Phil talk about keeping customers happy.
Find a transcript and subtitles at:
bbc.co.uk/learningenglish/english/features/off…
Want to boost your speaking skills? Try Beating Speaking Anxiety, our series to help fight your fears of speaking English:
bbc.co.uk/learningenglish/english/features/bea…
Get our latest programmes. Subscribe to our free email newsletter
bbc.co.uk/learningenglish/newsletters
This programme was originally broadcast in June 2025.