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Me, Myself, and AI

von MIT Sloan Management Review

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  1. Micro Utility With Gen AI: Shopify's Miqdad Jaffer

    Miqdad Jaffer brings a background in engineering to his role as director of product for digital marketplace platform Shopify. Users might recognize the commerce platform as one that enables a fast and secure online checkout experience. On t

  2. Marketing With Generative AI: Harvard Business School’s Ayelet Israeli

    As an associate professor at Harvard Business School and cofounder of the Customer Intelligence Lab at the school’s Digital Data Design Institute, Ayelet Israeli’s work is focused on how data and technology can inform marketing strategy, as

  3. Entrepreneurial AI in the Enterprise: LG Nova's Shilpa Prasad

    A former startup employee herself, Shilpa Prasad knows the level of commitment and effort required to begin a new venture. That’s what led her to join LG Nova, electronics manufacturer LG’s innovation incubator, as an entrepreneur in reside

  4. Fueling Interdisciplinary Innovation With AI: Volvo’s Anders Sjögren

    Starting a career with the ambition of becoming a medical doctor and ending up a technical leader for a major automaker might seem an unlikely path, but for Anders Sjögren, who leads data and AI innovation projects for Volvo Cars, it was a

  5. Protecting Society From AI Harms: Amnesty International’s Matt Mahmoudi and Damini Satija (Part Two)

    At Amnesty Tech, a division of human rights organization Amnesty International, Damini Satija and Matt Mahmoudi leverage their expertise in technology and public policy to examine the use of AI in the public sector and its impact on citizen

  6. Protecting Society From AI Harms: Amnesty International’s Matt Mahmoudi and Damini Satija (Part One)

    Amnesty International brings together more than 10 million staff members and volunteers worldwide to advocate for social justice. Damini Satija and Matt Mahmoudi work with Amnesty Tech, a division of the human rights organization that focus

  7. Images and Inspiration With AI: Pinterest’s Jeremy King

    Jeremy King leads a team of 1,400 passionate engineers working on the continuous improvement of Pinterest’s image-driven platform. With a background that includes heading up a translation team at eBay and overseeing the technology behind Wa

  8. Learning From and With AI: Duolingo’s Zan Gilani

    When Zan Gilani came to the U.S. from Pakistan to complete his undergraduate studies, he chose to study Chinese because it was rumored to be a difficult language. At the time, the tech industry was booming, and he quickly became interested

  9. Detecting the Good and the Bad With AI: Airbnb’s Naba Banerjee

    Naba Banerjee’s identity as a “forever learner” led to her become the first female engineer in her family. That curiosity has informed her career choices as well, leading her to companies as varied as Tata, Cognizent, Walmart, and AAA. Now,

  10. Regulating AI Innovation: Aboitiz Data Innovation’s David Hardoon

    As CEO of Aboitiz Data Innovation, David Hardoon oversees the operations of a technology conglomerate focused on using data science and AI to support its businesses in a range of sectors, including banking, financial services, utilities, ag

  11. The Social Science of AI: Intel’s Elizabeth Anne Watkins

    When Elizabeth Anne Watkins started her doctoral program, she landed a research role studying journalists’ use of security and privacy technologies — but she found the security tools confusing and difficult to use. Today, as a research scie

  12. Making Investments in AI: Samsung’s Hina Dixit

    Hina Dixit’s interest in supporting people and solving problems has its roots in her family’s call office business, where she helped people place telephone calls when she was growing up in India. Later, after earning her bachelor’s degree i

  13. Continuous Learning With AI: Aflac’s Shelia Anderson

    Shelia Anderson parlayed a love of learning into studying the emerging field of engineering when she began her undergraduate education. After gaining experience leading IT teams in the technology, airline, and insurance industries, she join

  14. Trust and Fraud Detection at Scale: Instagram’s Stephanie Moyerman

    Stephanie Moyerman’s background in cosmology and astrophysics — where she worked with large data sets, looking for a signal among what was mostly noise — prepared her well for a career in data science and ethics. Today, she is the data scie

  15. Partnerships in AI Drive Conservation Efforts: WWF’s Dave Thau

    Wildlife conservation efforts may not be the first thing that comes to mind when one thinks about opportunities to use artificial intelligence and machine learning. But Dave Thau, data and technology lead scientist at the World Wildlife Fun

  16. Making 600 Billion Decisions With AI: Expedia Group’s Rathi Murthy

    Rathi Murthy has always been passionate about technology roles that allow her to drive business transformation and improve customer experience. In her current role as CTO and president of Product & Technology for Expedia Group, she’s able t

  17. A One-Stop Data Shop: The Lego Group’s Anders Butzbach Christensen

    Anders Butzbach Christensen began his career in product management before landing his dream job working for the Lego Group in Denmark. Today, as head of data engineering, he’s leading Lego’s digital transformation with a specific focus on d

  18. A Third Path to Talent Development: Delta’s Michelle McCrackin

    Michelle McCrackin, senior manager of analytics learning and development at Delta Air Lines, never imagined that she’d be an analytics leader when she first joined the airline as an HR business partner. But, faced with the challenge of hiri

  19. Out of the Lab and Into a Product: Microsoft’s Eric Boyd

    As a partner with OpenAI — the company that recently wowed the tech world and the general public with its DALL-E image generator and ChatGPT chatbot — Microsoft helped to make those generative AI tools possible (https://www.nytimes.com/2023

  20. Helping Doctors Make Better Decisions With Data: UC Berkeley's Ziad Obermeyer

    When Ziad Obermeyer was a resident in an emergency medicine program, he found himself lying awake at night worrying about the complex elements of patient diagnoses that physicians could miss. He subsequently found his way to data science an

  21. Bonus Episode: How Encouraging AI Use Will Benefit Your Organization

    While Me, Myself, and AI is on winter break, we hope you enjoy this bonus episode excerpted from an MIT Sloan Management Review-BCG webinar based on our 2022 research report, "Achieving Individual — and Organizational — Value With AI (https

  22. Bonus Episode: Learn to Make the Most of Your Relationship With AI

    While Me, Myself, and AI is on winter break, we hope you enjoy this bonus episode excerpted from an MIT Sloan Management Review-BCG webinar (https://sloanreview.mit.edu/video/learn-to-make-the-most-of-your-relationship-with-ai/) based on ou

  23. Digital First, Physical Second: Wayfair’s Fiona Tan

    With a background in building enterprise platforms for organizations, including Oracle and Walmart, Wayfair CTO Fiona Tan oversees all of the technology initiatives for the Boston-based e-commerce company. As the home furnishings retailer b

  24. Investing in the Last Mile: PayPal’s Khatereh Khodavirdi

    Khatereh (KK) Khodavirdi is focused on using AI to create better customer experiences — a process she compares to creating an “AI Legoland,” in which various technology components fit together to build cohesive solutions for PayPal’s custom

  25. Keeping Humans in the (Feedback) Loop: Orangetheory Fitness’s Ameen Kazerouni

    Ameen Kazerouni, chief data and analytics officer at Orangetheory Fitness (OTF), believes that AI’s role isn’t to replace human experts but rather to help them make better decisions. That’s why OTF collects heart rate and telemetry data dur

  26. The Three Roles of the Chief Data Officer: ADP’s Jack Berkowitz

    As chief data officer of payroll and benefits management company ADP, Jack Berkowitz has three primary responsibilities. One is to oversee the organization’s data overall, ensuring that functions like data governance, security, and analytic

  27. From Data to Wisdom: Novo Nordisk’s Tonia Sideri

    Tonia Sideri was a data scientist herself before taking on her role as head of Novo Nordisk’s AI and Analytics Center of Excellence. Now she’s putting her experience to use helping the Danish pharmaceutical company in its quest to develop m

  28. Big Data in Agriculture: Land O’Lakes’ Teddy Bekele

    You might have seen Land O’Lakes’ dairy products on store shelves without giving much thought to how they got there, but that’s something CTO Teddy Bekele thinks about every day. While the farmers and agricultural retailers of Land O’Lakes

  29. Inventing the Beauty of the Future: L’Oréal’s Stéphane Lannuzel

    Stéphane Lannuzel has worked in the beauty industry for 15 years and now directs the Beauty Tech program at L’Oréal. His team uses artificial intelligence to improve customer experience in a variety of ways, including helping them try on co

  30. Precision Medicine in Pharma: Sanofi’s Frank Nestle

    Frank Nestle, Sanofi’s global head of research and chief scientific officer, was inspired to enter the health sciences field after reading an Albert Camus novel and realizing his calling was to help others. In his current role, Frank overse

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