More than Medicine: The Bonds that Shape the Neonatal Intensive Care Unit

In this heartfelt episode, Dr. Eve Glazier sits down with two women whose lives became deeply connected inside the NICU at UCLA Health. Brittany Ratner, a NICU nurse, and Christy Bachrach, a mother whose daughter Charlie spent her first days there, share the story of how compassionate care can shape a family's most vulnerable moments. What began as a nurse caring for a patient soon grew into a lasting friendship. Together, they reflect on what life is really like inside the NICU – from the primary care nursing model that supports families to the unique relationships that form between caregivers and parents – and how those bonds can leave a lasting impact long after a baby goes home.
Podcast Credits for UCLA Health Medically Speaking with Dr. Eve Glazier:
• Host: Dr. Eve Glazier
• Executive Producers: Annie Krasnow, Michael Burke, Suzanne Koudsi Walker
• Producers: Niki Miller, Jessica Alabastro
• Creative Producer: Kanza Shaheen
• Social Media and Communications: Bonnie Kim
• Technical Directors: Adrian Cardoso, Andrew Stocks
• Editor: Tony Sweet
• Recorded at: Canella Media
Special thanks to our expert guests and the incredible staff across UCLA Health who make this podcast possible. A special thank you to Johnese Spisso, President of UCLA Health and CEO of the UCLA Hospital System, for her visionary leadership and support. We are also grateful to the patients and families whose stories inspire our work every day.
Produced by: UCLA Health Communications & Marketing
Disclaimer: This podcast is for educational and informational purposes only. It is not a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition.