Inside OpenAI’s Research-Led Growth with OpenAI Head of Revenue Ashley Kramer

OpenAI Head of Revenue Ashley Kramer joins Cam Adams to discuss how her revenue team is using AI to get ahead. She unpacks how her team bridges research and real-world results, turning powerful models into tools that transform how people work. Ashley also explains how the most boring AI use cases can spark the most valuable“aha” moments, and how OpenAI customers are scaling AI adoption from the top down.
Cam’s notes on Substack: promptedwithcam.substack.com
Key Quotes
“Sometimes the boring, simple thing is the biggest aha moment for a customer.”
“You can’t scale headcount forever—but you can scale with AI.”
 “There has been this fear for a while of will AI replace me? And the answer is not if you know how to leverage it properly, it will really take you to the next level.”
Timestamps
00:14 — Meet Ashley Kramer, Head of Revenue at OpenAI
01:16 — The 1999 World Cup moment that shaped her leadership mindset
04:00 — The airplane story that changed how she saw AI’s potential
07:00 — From GitLab to OpenAI: chasing the next frontier
08:08 — Bridging research and real-world value
09:42 — How OpenAI turns breakthroughs into business impact
11:40 — Inside OpenAI’s research-led growth model
14:35 — What OpenAI learns from enterprise partners like Moderna
15:00 — Why small wins drive big AI adoption
20:25 — AI success stories (Moderna’s approach)
22:26 — Building “Ashley Comms GPT” to streamline communication
25:18 — Coaching sales teams with AI avatars and voice agents
27:31 — How experimentation fuels OpenAI’s best ideas
28:55 — The “make it stronger” lesson on prompting
30:30 — Why creativity is still underused in ChatGPT
33:08 — How creatives are evolving with AI tools
34:22 — Making the world AI fluent: training and certifications
35:45 — What’s next for OpenAI’s growth
36:48 — Ashley’s All Star Creative Team
38:40 — Designer Reveal
40:24 — Rapid-fire
42:00 — Cam’s Key Takeaways
Links
Check out Ashley, Emily, and AI's creation (promptedpodcast.com/#episode-4)
Subscribe to the Prompted Newsletter (promptedwithcam.substack.com)
Cam on LinkedIn (linkedin.com/in/themaninblue/?lipi=urn%3Ali%3A…)
Ashley on LinkedIn (linkedin.com/in/ashleyekramer/?skipRedirect=true)

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