Napster Is an AI Company Now. Seriously.

Corey talks with Napster CEO John Acunto about the company’s pivot from music into AI agents and what Napster calls “streaming intelligence.” Acunto lays out a four-part customer-data framework, capture, learn, act, own, and argues that companies should use conversational agents to learn directly from customers while keeping control of the resulting data and models. The conversation covers photorealistic video agents, edge compute, Microsoft Azure / Foundry, robotics, data portability, customer conversion, and Napster’s broader bet that the next interface for AI will feel more like talking to a person than typing into a box.

Learn more: napster.com

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