232. Listening is part of your Manager Toolset

A big part of being a manager comes down to relational skills, and realizing that communication isn't just about what you convey. It's also about your ability to listen. This is a good practice, especially if you tend to jump into solution mode! Because sometimes your job as a manager is NOT to solve the problem -- but to listen deeply and understand the bigger context and what's really going on.
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After the Episode:

Join the next cohort of Communication Strategies for Managers:
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