Episode 65: Guido Friebel on the Role of Managers in Reducing Employee Turnover

The paper discussed in this episode is ‘‘Middle Managers, Personnel Turnover, and Performance: A Long-Term Field Experiment in a Retail Chain (pubsonline.informs.org/doi/10.1287/mnsc.2020.3…)”, by Guido Friebel (guidofriebel.com), Matthais Heinz (sites.google.com/site/mheinz080/home), and Nikolay Zubanov (wiwi.uni-konstanz.de/zubanov/team/prof-nick-zu…). The paper was published in Management Science in 2021.