#210 - Why Company Culture Matters More Than Skills in Digital Transformation with Nuno Miller

On this episode of Transform Talks, I am joined by Nuno Miller, the Digital COO of N Brown Group, a leading online retailer of fashion and homeware products.

In this episode we discuss:

• In the supply chain, while technical skills are important, most digital transformations fail because they neglect the human element.

• How leaders play a crucial role in driving cultural change and buy-in from all levels.

• Why employees need to grasp the "why" behind the transformation and how it different from the current state.

• Why effectively informing employees about the transformation principles and goals is essential for any transformation project.

…and much more.

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