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Extra Alarm: How battalion chiefs can win the hearts of their firefighters
This week’s Extra Alarm insights come to us from Battalion Chief Ben Thompson from the Birmingham Fire Department. The article explores how battalion chiefs can earn the respect and trust of their firefighters through personal interactions
‘Hyper-connected to the people we serve’: Chief Dean Crispen talks SFFD goals
Shortly after taking the helm as fire chief of the San Francisco Fire Department, Dean Crispen received the advice to “just be true to your basic values” – perfect guidance for someone whose values are focused on love for the city and wanti
Extra Alarm: What you need to know about the Social Security Fairness Act
This week’s Extra Alarm insights come to us from Joan Hill, who details the need-to-know information about the Social Security Fairness Act, which eliminates the Windfall Elimination Provision (WEP) and the Government Pension Offset (GPO).
‘I’m proof that it works’: Zam talks resilience-focused habits
Zam has been through a lot in the past year, navigating some personal life challenges, plus adapting to an elevated position at work – a change that ultimately put him in command at an MCI active-shooter event. With Dr. Rachelle Zemlok as h
Extra Alarm: How to develop a volunteer recruitment playbook
This week’s Extra Alarm insights come to us from Dan Rogers, a third-generation firefighter with the Witt Volunteer Fire Department. Rogers delves into volunteer recruitment challenges and solutions, highlighting the importance of addressin
Curt Varone: ‘Our biggest liability is sitting in the firehouse with us’
This week’s podcast revisits one of our most popular shows. Fire service attorney Curt Varone identifies the biggest liability for fire departments – the members who might be looking for a fight – and urges fire service leaders to better ad
Extra Alarm: Borrowing from business simply doesn’t work for the fire service
This week’s Extra Alarm insights come to us from Johnny Torgeson, the assistant chief of operations for Marine Corps Logistics Base Barstow Fire & Emergency Services in California. Torgeson emphasizes the need to reject traditional business
San Diego Fire Rescue chiefs talk recruitment, wellness and community connection
There’s a lot going on at San Diego Fire Rescue, as we hear from Fire Chief Robert Logan and Battalion Chief David Picone with the health and safety office on this week’s Better Every Shift. The department leaders outline a host of unique p
Extra Alarm: ‘The Great AI Lie’ – greater efficiency does not always equate to improved mental health
This week’s Extra Alarm insights come to us from Division Chief Chad Crouse, who addresses the impact of AI on mental health and productivity in the fire service. He observes that fire chiefs tend to use time saved by AI to do more at work
Introducing the Firefighter Mayday Survey with Lt. Bassel Ibrahim
Orlando Lt. Bassel Ibrahim is carrying the mayday research torch through the launch of the Firefighter Mayday Survey (https://firefightermaydaysurvey.com/). The project is a variation and continuation of Don Abbott’s Project Mayday followin