Holiday Shopping in 2020

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podcasts.mckinsey.com:443/l?r=unknown&s=_u… Listen to the podcast (duration: 24:33) > (podcasts.mckinsey.com:443/l?r=unknown&s=_u…) This holiday season, the customer is up for grabs. Here’s what retailers need to know and how they can plan ahead. McKinsey experts Tamara Charm and Brian Ruwadi share highlights from McKinsey’s latest holiday shopping report, for which they surveyed more than 3,500 consumers in five countries.See mckinsey.com/privacy-policy for privacy information