Understanding the ever-evolving, always-surprising consumer

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podcasts.mckinsey.com:443/l?r=unknown&s=_u… Listen to the podcast (duration: 29:22) > (podcasts.mckinsey.com:443/l?r=unknown&s=_u…) Consumer behaviors have changed over the past 18 months, but which ones will stick? Three experts explain how forward-thinking companies anticipate consumers’ needs and win their trust.See mckinsey.com/privacy-policy for privacy information