Your AI agents need performance management, too

Agents: Everybody’s got them. But who’s managing them? And what happens to the human talent working alongside them—and being asked to show up differently as a result? “The rise of AI doesn’t mean we all suddenly devolve our responsibilities for quality control and critical thinking,” says Kate Smaje (mckinsey.com/our-people/kate-smaje), McKinsey’s global leader of technology and AI and coauthor of the recent book Rewired (mckinsey.com/featured-insights/mckinsey-on-boo…). “That’s not the world we live in. There’s a premium on those capabilities now.” In this episode of McKinsey Talks Talent (mckinsey.com/capabilities/people-and-organizat…), Smaje joins Senior Partner Brooke Weddle (mckinsey.com/our-people/brooke-weddle) and Partner Bryan Hancock (mckinsey.com/our-people/bryan-hancock), along with Global Editorial Director Lucia Rahilly, to discuss what leading through the AI moment means for the relationship between people and technology, including ways of working; costs, benefits, and risks; and the need for open dialogue about the question, “Why AI?”
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