Why Your Team Hates New Softwares (And What to Do About It)

You spent real money on a system nobody uses.
Skye and Robert Waterson see this problem regularly working as fractional COOs with ADHD business owners. The owner gets excited about a new system, the team agrees to the change, and a few weeks later everyone quietly slips back into the old way of doing things.
The problem usually isn’t the software. It’s how the change was handled.
In this episode, Skye and Robert break down the six phases they use to move a team onto better systems without losing people halfway through. It starts with getting genuine buy-in before anything gets built, then prototyping the process, slowing down the rollout, and documenting it once it actually works.
What We Cover:
• Why telling your team to “just use it” creates quiet noncompliance
• Why previous failed software changes make teams reluctant to try again
• Getting real buy-in before building the new system
• Why a rough prototype can beat an expensive polished platform
• How ADHD founders can move faster than their team can realistically follow
• Knowing when to stop adding features and let the new process settle
• Why documentation matters once the system is actually working
If you run a business with ADHD and keep finding yourself at the centre of the systems, decisions, and implementation, this one will probably feel familiar.
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