#244: How Alibaba.com Is Building the Future of Agent-to-Agent Commerce

Kuo Zhang, president of Alibaba.com, believes B2B commerce is becoming agent-to-agent. He joins Mike Kaput to explain Accio, Alibaba.com's agent platform, and how it collapses a 60-step sourcing process into hours. They cover the Model × Harness × Context formula, the Commerce Agent Bench benchmark, what had to change inside a 26-year-old company, and why the future of global trade runs on agents.
Part of the AI Transformations series.
Show Notes: Access the show notes and show links here (podcast.smarterx.ai/shownotes/242?utm_source=p…)
Timestamps:
00:00:00 — Intro
00:7:30 — Why Accio
00:8:49 — Inside Alibaba.com's AI transformation with Accio Work
00:15:12 — The pain points Accio was built to solve
00:19:32 — Real examples of entrepreneurs using Accio Work
00:24:15 — The technology powering the transformation
00:28:50 — How AI agents will reshape commerce at large
00:32:26 — What had to change inside the company
00:37:26 — The hardest parts of shipping agent-based products
00:40:47 — How Alibaba.com measures agent performance
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