204. Seven Tips for Facilitating Change

Managers deal with a lot of change. Some of it you have no say about -- leadership simply makes a decision that you now have to communicate to your team. Other times, you will be the one initiating change -- and you'll have to figure out how to get a person or your team on board.

Here are seven tips to help managers facilitate change.

People want to know about:
• Meaning: What does this change mean for them?
• Timing: When will this change happen?
• Context: What is happening, and why?

To facilitate change, you will manage:
• Emotions: How people feel.
• Expectations: What people think will happen.
• Attention: What people focus on.
• Actions: What behaviors you want to see.

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