Navigating Tech Debt in the Restaurant Industry

00:00 Introduction to Restaurant Technology and Ken's Background
03:39 Understanding Winbrands and Its Evolution
07:55 Commonalities Across Industries: Insights from IT
12:37 Navigating Change Management in IT
16:30 Addressing Shadow IT: Definitions and Challenges
19:42 Building Relationships to Manage Shadow IT
24:02 Collaborative Problem Solving Across Departments