The Restaurant Technology Guys Podcast brought to you by Custom Business Solutions
von Restaurant Technology Guys Podcast, sponsored by Custom Business Solutions
- wöchentlichErscheinungsrhythmus
- 41 mintypische Länge
- gesternletzte Folge
Restaurant Technology Podcasters... Drawing from years of combined experience in restaurant technology, implementation, and marketing, The Restaurant Technology Guys are here to help you run your business better. Check them out www.restauranttechnologyguys.com
Jeremy literally grew up in the Restaurant Technology Industry. His family is the founders of Custom Business Solutions, Inc. and Jeremy’s early school vacations were spent soldering components for restaurant customers. Twenty-plus years later and Jeremy is COO for CBS, in charge of the implementation of technology systems for CBS customers. It’s fair to say that Jeremy is very much in touch with the challenges and issues facing restaurant operators in the area of technology systems. Outside of CBS, Jeremy and his wife Michelle are the busy parents of two boys and two girls. The family’s youngest son was adopted from Uganda. Four kids, youth sports, church and many other activities mean non-stop action at the Julian household. Jeremy is a big fan of baseball and soccer. When not cheering on the kids in sports Jeremy enjoys cooking and watching Food Network.
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Restaurant Online Outrage: A Crisis Playbook — JD Miller
The conversation delves into the impact of AI and algorithms on restaurant marketing and online presence. It explores the power of social media, the influence of bots, and the challenges of managing online outrage. JD shares insights on the
Brooklyn Water Bagel's 14-Step Water System — Dan Smith
Dan Smith, CEO of Brooklyn Water Bagel, shares the unique story of the brand, emphasizing the focus on quality and commitment to details. He discusses the menu offerings, off-premise business, franchise expansion, and community engagement,
Why Your Loyalty Emails Don't Convert — Yosef Peterseil, Blings
The conversation covers the introduction of Yosef and his background, the development of Bling's video technology, its application in the restaurant industry, and its impact on customer engagement and behavior. The discussion also addresses
Why This Franchisee Gave Back $141K — Kyle Huck, Wings Etc.
The episode features a conversation with Kyle Huck, a multi-unit franchise owner for Wings, etc., and Colton LeTourneau, the senior director of marketing for Wings, etc. They discuss the brand's success, community involvement, and unique me
How a Chick-fil-A Operator Uses AI to Lead — Jon Harmeling
The conversation covers John's journey from the military to Chick-fil-A, the distinction between leadership and management, and the shift to significance with the use of AI in business operations. It also explores the impact of AI on employ
The Recommendation Economy Comes to Restaurants — Pat Venn, PRIMA
The conversation covers Pat Venn's journey in the hospitality industry, his role at Prima, and the innovative solutions Prima offers to restaurants and diners. It delves into the concept of the recommendation economy and the vision for Prim
Why Storytelling Saved San Pedro Fish Market — Michael Ungaro
The conversation delves into the journey of the San Pedro Fish Market, highlighting its growth from a small storefront to a renowned dining attraction. It explores the challenges faced, the innovative marketing strategies employed, and the
Restaurant Marketing You Can Track — Brett Linkletter, Dishio
The conversation delves into the challenges of restaurant marketing and the evolution of marketing strategies in the industry. It explores the power of digital marketing, the importance of targeting and tracking in restaurant marketing, dri
US Foods’ Menu IQ: Snap a Recipe, See Your Food Cost — James Jones
The conversation covers James D. Jones' background in technology, US Foods' technology-forward approach, the challenges of technology adoption in the food service industry, the impact of COVID-19 on technology adoption, and the development
California Pizza Kitchen Scaled on Culture — Rick Rosenfield
Rick Rosenfield, co-founder of California Pizza Kitchen, shares the story of how he and his partner, Larry Flax, changed the way America eats pizza. From their humble beginnings as federal prosecutors to creating a unique brand that set tre
Surcheros: The Tex-Mex Franchise Winning in Towns Everyone Else Skips
The Restaurant Technology Guys podcast features Luke Christian and Jake Philpotts (https://www.linkedin.com/in/jake-p-53688a43/),, the founder and vice president of development at Surcheros, a fast-casual Tex-Mex restaurant chain. They disc
Don’t Mess With Breakfast: Inside The Big Biscuit — Chad Offerdahl
The CEO of The Big Biscuit, Chad Offerdahl, shares the brand's journey, growth, and menu innovation. He discusses the concept's focus on Southern comfort food, the success of traditional breakfast items, and the balance between technology a
Restaurant Cooking Oil, Reinvented: RTI’s Alissa Partee
The conversation covers the process of managing used cooking oil in restaurants, the innovative solutions provided by Restaurant Technologies Incorporated (RTI), and the environmental impact of their services. The incoming CEO, Alyssa Parte
Cracking Eggs in the Drive-Thru: Farmer Boys’ John Lucas
The conversation covers the introduction of Farmer Boys, the concept of the brand, John's culinary journey, expansion and franchising, the franchisee vetting process, and favorite Farmer Boys menu items. The brand's diverse menu and commitm
RTG Insights – AI-Powered Forecasting: Cutting Food Waste Before It Starts
The conversation explores the use of AI in forecasting food costs and demand in the restaurant industry. It emphasizes the importance of leveraging data and machine learning models to optimize purchasing, reduce waste, and improve overall r
The $30,000 Refund Nobody Caught: MachineQ’s Tom Woodbury
The conversation covers a wide range of topics related to the implementation of IoT and AI in the restaurant industry. It explores the impact of security camera audits, the introduction of IoT technology, the automation of mundane tasks, th
Restaurant Scheduling, Fixed: How Shiftwerx Cuts the Chaos
00:00 Introduction and Jeremy's opening remarks 00:26 Guest introduction: Jake and his background 01:18 The chaos of restaurant scheduling and initial solutions 02:15 The inspiration behind Shiftwerx and its core features 04:09 Gathering st
Turning One-Time Visits Into Loyalty: Guestologie’s Ryan
00:00 Introduction to Ryan Volberg and His Journey 02:48 The Evolution of Restaurant Technology 05:49 The Concept of Daily Pay for Hospitality Workers 08:25 Introducing Guestology: A New Approach to Guest Engagement 11:05 Understanding Gues
How AI Is Transforming Drive-Thru Performance — Eric Lam
Chapters 00:00 Introduction to Berry AI and Eric Lam 02:41 Understanding AI in QSR: The Role of Berry AI 04:20 The Importance of Speed of Service in Drive-Throughs 07:15 Traditional Methods vs. Computer Vision in QSR 13:40 Operational Decis
Five Rules of Leadership in Grocery Retail — Steve Black
00:00 Introduction to Steve Black and His Journey 02:48 The Five Rules of Leadership 05:43 The Importance of People in Business 08:15 Inception of the Five Rules 10:57 Rule One: Do Your Job 13:42 Rule Two: Be Kind 16:32 The Impact of Kindne
Superfood Bowls at Scale — Jeff Finster
00:00 Introduction to Entrepreneurship and Background 03:46 The Birth of Everbowl and Business Philosophy 06:24 Understanding Acai and Its Nutritional Value 09:16 Everbowl's Unique Concept and Offerings 12:00 Community Engagement and Busine
IoT in Food Service: Connected Restaurant Ops — Jay Fiske
00:00 Introduction to Restaurant Technology and Innovations 03:00 The Evolution of the Internet of Things in Food Service 05:32 Proactive Maintenance and Efficiency in Operations 08:17 Data-Driven Decision Making and Overcoming Skepticism 1
Restaurant Oil Management, Rethought — Chris Hellmann
00:00 Introduction to Chris Hellmann and His Background 03:57 Chris's Journey at Coca-Cola 11:18 Transition to Restaurant Technologies, Inc. (RTI) 15:53 Value Proposition of RTI for Consumers and Operators 22:52 Insights and Learnings for R
How Dog Haus Redefined the Franchise Model — Michael Montagano
00:00 Introduction to Dog Haus and Its Vision 03:13 The Unique Concept of Dog Haus 10:44 Growth Strategy and Unit Economics 18:37 International Expansion Plans 22:36 Balancing On-Premise and Off-Premise Sales 28:57 Attracting the Next Gener
Teriyaki Madness on Restaurant Tech — Aunna Macias
00:00 Introduction to Teriyaki Madness and Aunna Macias 02:05 Growth and Expansion of Teriyaki Madness 03:45 Philosophy of Technology Adoption in Franchising 06:33 Franchisee Feedback and Tech Adoption 08:37 Balancing Control and Flexibilit
The Phone Is Costing You Thousands: AI Voice — Christian Wiens
00:00 Introduction to Loman AI and Its Mission 02:07 Christian's Journey in the Restaurant Industry 06:24 Understanding Voice Ordering AI 09:44 The Evolution of AI in Restaurant Tech 12:55 The Benefits of Loman AI for Restaurants 15:12 Huma
How Handel’s Ice Cream Stays Fresh — Jennifer Schuler
00:00 Introduction to Handel’s Ice Cream and Its Legacy 02:55 Craftsmanship and Freshness in Ice Cream Making 05:34 Community Engagement and Customer Experience 08:30 Store Formats and Customer Interaction 11:25 Flavor Selection and Seasona
Barry’s Bagels on Lean Franchise Growth
00:00 Introduction to Barry's Bagels 01:08 The Founding Story of Barry's Bagels 03:35 Mark and Jim's Backgrounds 05:31 The Unique Offerings of Barry's Bagels 09:58 Site Selection and Franchising Strategy 14:45 Exporting Company Culture 19:2
Menu Engineering: Data-Driven Design That Lifts Margins
00:00 Introduction to Dinetec and Menu Engineering 03:34 Understanding Menu Nerds and Their Importance 09:08 The Role of Data in Menu Engineering 13:37 Art and Science of Menu Design 17:33 Franchise Dynamics and Menu Consistency 22:43 The R
Timber Pizza: From Food Truck to Franchise — Chris Brady
00:00 Introduction to Timber Pizza Company 02:33 The Founding Story of Timber Pizza 08:12 The Unique Pizza Style of Timber 13:42 Seasonal and Creative Menu Offerings 17:19 Ensuring Consistency in a Growing Franchise 20:09 The Timber Pizza E
