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The Restaurant Technology Guys Podcast brought to you by Custom Business Solutions

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  1. Employee Benefits in Restaurants — Sven Jensen

    00:00 Introduction to Restaurant Technology Solutions 02:39 Understanding Employee Benefits in the Restaurant Industry 05:19 Challenges in Providing Employee Benefits 08:27 The Importance of Employee Support 11:16 Streamlining Employee Bene

  2. Catering: The Untapped Revenue Channel for Restaurants

    00:00 Introduction and Guest Background 00:58 Elias' Journey into Restaurant Technology 01:51 The Value of Catering in Foodservice 02:47 Challenges Unique to Catering Business 03:47 Catering Menu Design and Customer Expectations 05:10 B2B v

  3. Revolutionizing Restaurant Orders with AI: Reducing Abandoned Carts

    In this episode of the Restaurant Technology Guys podcast, Jeremy Julian interviews Steven Klein, co-founder of a tech company focused on solving challenges in the restaurant industry. They discuss the importance of enhancing customer exper

  4. The Power of Digital Signage in Modern Business

    00:00 Introduction to Atmosphere TV and Its Mission 03:29 Content Strategy and Audience Engagement 06:25 The Evolution of Atmosphere's Offerings 09:22 The Role of Digital Signage in Business 12:15 Live Sports and Real-Time Content 14:59 Adv

  5. Community and Custard: The Rita's Expansion

    00:00 Introduction to Rita's and Lawrence's Background 02:54 The Unique Offerings of Rita's 05:35 Signature Flavors and Product Quality 08:50 Innovative Location Strategies for Growth 11:23 Franchisee Success and Sales Growth 14:24 Supply C

  6. Navigating the $150 Billion Delivery Market with Loop AI

    00:00 Introduction and Guest Background 06:36 What is Loop AI? 09:07 The Necessity of Delivery in Restaurants 15:32 How Loop AI Helps Restaurants Optimize Delivery 21:37 Data-Driven Decision Making with Loop AI 31:31 The Future of Loop AI a

  7. Revolutionizing Restaurant Costs with AI Solutions

    00:00 Introduction to Cost Reduction in Restaurants 03:02 Understanding Spend Management and AI Solutions 05:39 The Importance of Anomaly Detection in Cost Savings 08:32 Overcoming Common Objections in Cost Management 11:20 Identifying Hidd

  8. Unlocking Customer Insights in Restaurants

    00:00 Introduction to Identity Resolution in Restaurants 01:22 The Journey to Data-Driven Marketing 03:26 Challenges in Capturing Customer Data 05:16 Understanding the Identity Graph 07:51 The Importance of Customer Insights 10:56 Data Silo

  9. How Detroit-Style Pizza Grew from a Trailer to 25 Locations in Just Seven Years

    In this episode, Jeremy Julian sits down with Kiplen Welsh, President of Via 313, to explore the incredible journey of building a rapidly expanding restaurant brand rooted in Detroit-style pizza. They discuss strategic growth, innovative me

  10. Innovating Mexican Cuisine: Costa Vida's Journey

    00:00 Introduction to Costa Vida and Alan Beck 02:44 Costa Vida's Unique Approach to Mexican Cuisine 05:33 The Importance of Operational Buy-In for Off-Premise Success 08:16 Strategies for Successful Catering Operations 11:04 Innovations in

  11. Navigating Tech Debt in the Restaurant Industry

    00:00 Introduction to Restaurant Technology and Ken's Background 03:39 Understanding Winbrands and Its Evolution 07:55 Commonalities Across Industries: Insights from IT 12:37 Navigating Change Management in IT 16:30 Addressing Shadow IT: De

  12. The Future of Restaurant Technology: Insights from Livelytics

    00:00 Introduction to Restaurant Technology and Data Intelligence 02:57 The Challenges of Fragmented Restaurant Data 05:36 The Role of AI in Restaurant Management 08:31 Real-World Applications of Livelytics 11:17 Leading vs. Lagging Indicat

  13. Top 10 Restaurant Technology Episodes of 2025: Insights and Innovations

    In this episode, we highlight the top 10 most loved and impactful episodes of 2025, based on both personal enjoyment and audience engagement on YouTube and audio podcasts. Featuring industry experts and groundbreaking companies, we discuss

  14. "From Legacy to Innovation: The Pizza Inn Story"

    In this episode, Jeremy Julian and Yvonne Lara discuss Pizza Inn's innovative marketing strategies and community engagement efforts. They explore how the brand has revitalized its image through local ownership and creative campaigns, such a

  15. Harnessing Technology and Marketing for Explosive Growth: The Hothead Burritos Story

    In this episode of the Restaurant Technology Guys podcast, host Jeremy Julian interviews Peter Wiley, co-founder and marketing IT mastermind behind Hothead Burritos. They discuss the company's innovative use of technology and marketing stra

  16. Building a Coffee Empire: The Success Story of Mokas Coffee and Eatery

    In this episode of the Restaurant Technology Guys podcast, host Jeremy Julian interviews Jason Ingermanson, the founder of Mokas Coffee and Eatery. Jason shares his entrepreneurial journey from starting a $30,000 coffee shop in a Kansas mal

  17. Scaling Success in the Restaurant Franchise World with Paul Tran

    In this episode of the Restaurant Technology Guys podcast, host Jeremy Julian converses with Paul Tran, a seasoned entrepreneur and franchise expert. With a 20-year journey in the restaurant industry, Paul shares his story of turning a stud

  18. Unlocking Hidden Revenue in Restaurants: A Conversation with Geoffrey Toffetti of FPG

    In this episode of the Restaurant Technology Guys podcast, host Jeremy Julian welcomes Geoffrey Toffetti, CEO of Frontline Performance Group (FPG), to discuss how restaurateurs can unlock hidden revenue, improve staff performance, and eleva

  19. Innovations and Growth Strategy in Fast Casual: Featuring Jason Morgan of Original ChopShop

    In this episode of the Restaurant Technology Guys podcast, host Jeremy Julian welcomes Jason Morgan, the CEO of Original ChopShop, to discuss the brand's unique fast casual offerings and growth strategy. Jason shares his journey from accoun

  20. Revolutionizing Digital Signage with Eli Chmouni of Neon

    In this episode of the Restaurant Technology Guides podcast, Jeremy Julian discusses the transformative journey of digital signage with Eli Chmouni, CEO of Neon. Eli shares his unique path to founding Neon, a company that simplifies digital

  21. Building Restaurant Empires with Scott Taylor: From Law School Dropout to Industry Leader

    In this episode of the Restaurant Technology Guys podcast, host Jeremy Julian sits down with Scott Taylor, CEO of R&R Brands. Scott shares his fascinating journey from being a law school dropout to becoming a successful restaurateur. He pro

  22. Revolutionizing Restaurant Operations with AI-Powered Video Analytics

    In this episode of the Restaurant Technology Guys podcast, Jeremy Julian sits down with Brock Weeks, CEO of Savvy, to discuss groundbreaking AI video analytics transforming multi-site restaurant operations. Brock explains how Savvy helps br

  23. Unlocking Restaurant Profitability with Chip Klose

    In this episode of the Restaurant Technology Guides podcast, host Jeremy Julian dives into the intricacies of restaurant profitability with special guest Chip Klose, a bestselling author and host of the Restaurant Strategy Podcast. Chip sha

  24. Empowering Restaurants with Foodini: A Deep Dive into Allergen and Dietary Management

    In this episode of Restaurant Technology Guides podcast, host Jeremy Julian sits down with Dylan and Erica, co-founders of Foodini, a groundbreaking tech solution aimed at addressing food allergies, dietary needs, and ingredient transparenc

  25. Unlocking Restaurant Growth with Newk's Eatery CEO Frank Paci

    In this episode of the Restaurant Technology Guides podcast, Jeremy Julian, Chief Revenue Officer at CBS Northstar, interviews Frank Paci, CEO of Newk's Eatery. Frank shares insights from his extensive career in the restaurant industry, det

  26. Scaling Salad House: Technology, Operations, and Lessons Learned

    In this episode of the Restaurant Technology Guides podcast, host Jeremy Julian speaks with Jarrod Bravo from Salad House. They discuss how Jarrod navigated the growth of Salad House from a single pizza restaurant to a prominent salad-focus

  27. Transforming Restaurant Operations with Rocket Box: A Deep Dive with Ross

    In this episode of the Restaurant Technology Guys podcast, Jeremy Julian hosts Ross, the founder of Rocket Box, a company that revolutionizes third-party delivery and kitchen synchronization. Ross shares his inspiring journey from running a

  28. From Drive-In to Digital: Transforming Sonic with Technology

    In this episode of the Restaurant Technology Guides podcast, host Jeremy Julian speaks with Craig Miller and Cliff Hudson, two key figures behind Sonic's transformation into a digital-first, nationwide brand. They discuss their new book, 'B

  29. Revolutionizing Franchise Management with Erin Hooper from Franchise Systems AI

    In this episode of the Restaurant Technology Guys podcast, host Jeremy Julian speaks with Erin Hooper, head of Sales and Customer Success for Franchise Systems AI. They discuss the innovative end-to-end franchising system that Erin and her

  30. Unlocking Restaurant Success Through Technology and Leadership with Eric Cacciatore

    In this episode of the Restaurant Technology Guides podcast, host Jeremy Julian converses with Eric Cacciatore, founder and host of the Restaurant Unstoppable podcast. They discuss the journey and valuable lessons learned over 12 years and

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