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Transform Gov, the digital government podcast, brings you top names behind many of the most exciting and transformative digital government projects globally. If you are working in, or with, public sector transformers who are digitising the public sector, each episode brings inside tips and insights from talented leaders who have been there and done that.
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“Where is it? Get it back quickly!” What happened when one hospital’s AI went offline for a weekend
What happens when AI gives radiologists a second pair of eyes? Done well, it can help find disease earlier, ease the workload and free clinicians to spend more time with patients. But getting it into a hospital takes evidence, governance an
You don’t need a new app: how the HSE is backing frontline innovation
Where does innovation in the public sector really come from? Rarely from technology first. In this episode Dr James O’Connell, Innovation Fellow with HSE Spark, talks to us about how frontline staff get support to spot problems, work with p
Ireland is about to build one health record. What can it learn from the US mistakes?
Before AI can change healthcare, the record underneath it has to be right. In this episode, we speak with Helen Waters, Executive Vice President and COO of Meditech, about what Ireland needs to get right first as it moves towards a national
Fast and bad is still bad: how to get policy into practice
Every new policy asks people to do something differently, but training is often treated as a mere afterthough, taking place after rollout. So what if we flipped the process? What if we treated learning as an essential, so policy actually ch
Six months for one meeting — then everything about how her hospital uses AI changed
Recorded live at the All-Ireland Clinical AI Congress in Belfield, this episode features Dr Amrita Kumar, Radiology and AI Clinical Lead at Medica and a consultant breast radiologist who has built hospital-wide AI implementation from scratc
Are we really talking about infrastructure — or are we talking about saving lives?
Ireland is about to spend €275 billion on infrastructure with a workforce that's already stretched. So what is the difference between AI as a nice-to-have productivity tool, and AI as the thing that actually closes the gap between what we n
The £1 billion decision that became a £10 billion problem
Ireland has committed €275 billion to infrastructure by 2035. Globally, 9 out of 10 major projects fail to deliver on plan, scope, or budget. What goes wrong, and can Ireland beat the odds using AI, digitisation and know-how? In Part 1 of t
What Irish Rail's overruns can teach every public sector project team
Could Irish Rail have saved the State €16.5 million, and got a working traffic management system, if its project had been managed differently? Today, guest James Louttit — Founder and Lead Trainer at Impactful Project Management — argues th
Can AI help the public sector do more with less — and can we reskill fast enough?
Public services need to deliver more, for a growing and increasingly complex population, but the people and technology resources available to do it are finite. Could AI change that? In Part 2 of her conversation with Transform Gov, Audrey O
What would you do with 10,000 extra public servants?
For decades, Ireland has built its economic identity on being a knowledge economy: highly skilled, highly educated, and a magnet for global investment. Agentic AI is about to test whether that advantage still holds. Most conversations about
Ireland’s new government CIO wants to end the form-filling groundhog day's
Ireland's Government CIO Louise McKeever returns for part 2 to talk about what it actually takes to join up government services around citizens. Louise takes us inside: 🔹 Digital building blocks — the reusable infrastructure (gov.ie, e-for
Three employment services became one. What happened next helped change Ireland’s Live Register from 17% to 10%.
Louise McKeever started her civil service career as a clerical assistant in 1995. Today, she is the first woman to serve as Ireland’s Government CIO. In Part 1 of this conversation with TransformGov host Maeve Kneafsey, Louise takes us insi
From CDs and Paper Files to AI and Drones: Inside An Garda Síochána’s Digital Transformation
An Garda Síochána is replacing paper files, ageing technology and fragmented information with mobile devices, body-worn cameras, drones and carefully governed AI. But transforming one of Ireland’s largest and most complex public services is
Why AI relies on human drivers
Episode Highlights: • Crisis Management: Maria's resilience was tested through the COVID crisis and the Ukrainian refugee crisis, where she played a pivotal role in managing the response efforts. Tune in to hear how she used "energy buckets
Can AI help immigration services without making decisions?
How do you redesign a public service used by people from almost every country in the world? In this episode of Transform Gov, Maeve Kneafsey speaks with Paul Rooney and Roshan Wijesinghe from the Department of Justice, Home Affairs and Migr
Could virtual hospitals replace hospital visits?
What if your next hospital appointment happened from your kitchen table? In Part 2 of Transform Gov, Professor Derek O'Keeffe explains how Ireland is using digital technology to rethink healthcare delivery — from remote islands to nursing h
Could drones deliver your medicine?
What if the biggest challenge in healthcare wasn't medicine... ...but getting the right people to work together? In Part 1 of this fascinating conversation, Professor Derek O'Keeffe — consultant endocrinologist, engineer and founder of the
The first COVID dashboard didn't exist... until Ireland had about two weeks to build it.
Justin Gleeson explains how a small team from government, Maynooth University and Ordnance Survey Ireland came together in March 2020 to create the platform that millions of us watched every evening behind Tony Holohan. A fascinating story
How Galway digitised 1,000 townlands — and put local heritage on the world map
What happens when local heritage meets digital innovation? In this episode of Transform Gov, Maeve Kneafsey speaks with Marie Mannion, Heritage Officer, and Brídín Feeney from the GIS team at Galway County Council. Winners of the 2025 Irela
What if the biggest barrier to suicide prevention is fear?
• Fear of saying the wrong thing. • Fear of making things worse. • Fear of even starting the conversation. In this episode of Transform Gov, Maeve Kneafsey speaks with Ailish O’Neill from the HSE’s National Suicide Prevention Office about “
From paper forms to AI: 23 years that completely rewired Ireland's Public Services
What actually happens when a country decides to digitise itself? Not the theory. Not the strategy decks. The real story. Over 23 years, Ireland’s public sector has gone from: • Paper forms, post and phone calls • To online transactions peop
From 3,000 to 18,000 applications — how the State rebuilt a system under pressure
Two years and nine months. That’s how long people were waiting in the system — until everything had to change. What happens when a public service built for 3,000 applications a year suddenly faces over 18,000? That was the reality facing Ir
What judges actually look for — straight from the head judge
An insider's guide to a brilliant entry for the Ireland eGovernment Awards Most teams think awards are about technology, scale, or budget. They’re not. On this episode of Transform Gov, we sit down with Declan Tuite, Head Judge of the Irela
Ireland is leaving €8 billion on the table — and this is why
In Part 2 of this Transform Gov conversation, Marie Wallace (Accenture) moves beyond the concept of digital identity — and explains what it actually means in practice for service delivery, cost, and efficiency. The headline figure? Up to €8
Why you keep filling out the same forms — and why it’s about to end
Digital identity is often talked about — but rarely understood in practical terms. In this episode of Transform Gov, Maeve Kneafsey speaks with Marie Wallace, Managing Director and Global Lead for Digital Identities at Accenture, about what
What if the biggest risk facing the public service right now… is not using AI at all?
In this episode of Transform Gov, Maeve Kneafsey sits down with Malcolm Byrne TD, Chair of the Oireachtas Committee on Artificial Intelligence, to unpack what has actually changed — and why the pace of change is now the real issue. From cou
How smart public services are winning back users — with one simple design shift
COVID changed how people engage with online services — permanently. The organisations that adapted are now seeing better engagement, better access, better outcomes. The rest are still catching up. In this episode of Transform Gov, Maeve Kne
The system that was failing vulnerable children — and the fix that changed everything
This is not a tech story. This is a human story. Before this system existed, vulnerable children could wait weeks for access to childcare — stuck in a maze of emails, forms, and approvals. Now? Minutes. On this episode of Transform Gov, Mae
What smart cities know about you before you do | Alice Charles | Transform Gov
What if a city already knew your child was starting school — and simply sent you a text asking if you agreed with the proposed school? That already happens in Helsinki. In this episode of Transform Gov, infrastructure expert Alice Charles f
The AI race is really an energy and water race
AI may dominate the headlines — but the real race is happening somewhere else. Energy. Water. Data infrastructure. On this episode of Transform Gov, Maeve Kneafsey speaks with Alice Charles, Director at Arup and former World Economic Forum
