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Vanessa Van Edwards

These 5 phrases spark instant trust on video calls | Paul Zak

Dienstag, 3. November 2026 · 19 min

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How do you open your video calls? What do you say to immediately spark interest, trust, and curiosity? I was curious if the words we use matter for engagement. So I partnered with Dr. Paul Zak at Immersion Labs to find out what words we can use to literally spark a human connection. I was amazed at what we found! You'll never start your video calls the same way again!

Check out more about Dr. Paul Zak @PaulJZak-ud9yh here: getimmersion.com/homepage
Or in his book "The Moral Molecule: How Trust Works": amazon.com/Moral-Molecule-How-Trust-Works-eboo…

Read our full article on this topic here: scienceofpeople.com/zoom-etiquette

Time Stamps:

Who's Dr. Paul Zak?
Can you replace a hug, handshake or high five?
The experiment: building real connection on video calls
Dr. Zak explains the results
The only exception was...
Do these things to feel more connected and less awkward on zoom calls

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Hi, I’m Vanessa!

You deserve more. More influence, more income, more of what you want. I would be honored to help you. My name is Vanessa Van Edwards and I’m a recovering awkward person. I’m also the bestselling author of Captivate: The Science of Succeeding with People (scienceofpeople.com/captivate) and creator of People School(scienceofpeople.com/people-school).

My goal is simple: Help YOU get to your goals faster. Never be overlooked, interrupted or forgotten again.

Do you want to be the most likable person in the room? Get my FREE guide now: scienceofpeople.com

******
PS - Join the conversation on social!
☞ Facebook: facebook.com/vvanedwards
☞ Twitter: twitter.com/vvanedwards
☞ Instagram: instagram.com/vvanedwards

#vanessavanedwards #paulzak #buildrapport #zoomcalls #connection #warmth #communication #captivate #captivatebook #themoralmolecule

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