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She Lost Everything in 2008. Then Built a Recruiting Firm with a 94% Retention Rate
Carol Ann Wentworth lost her business, her home, and nearly everything she owned in 2008. Within 10 days of clarifying her next step, three recruiting firms reached out. She had a job offer in two weeks. That same clarity is what built Went
How She Wins $100K Placements (Without Chasing Volume)
What if your next placement paid $100,000… …but took two years to close? Most recruiters, especially in contingency recruiting or running a recruitment agency, wouldn’t go near that model. Darci Smith built her entire business around it. Sh
Why This Recruiter Stopped Scaling His $4M Firm and What He's Doing Instead
He built a $4M recruitment firm. Then chose not to scale it. Seb Sharpe grew Inventure to $4 million in seven years. Profitable every quarter. Retained and exclusive from day one. A clear niche in renewable energy. Then he made a move most
From Zero to $400K: How He Rebuilt a Recruitment Business
From $400K to Zero. Then nothing for six months. Harrison Wright launched his recruitment business and billed nearly $400,000 in his first six months. Then the market turned. Hiring froze. Searches disappeared. He was burning $30,000 a mont
Why This Recruitment Firm Guarantees Every Placement for 12 Months, with Jessica and Lewis
A 12-month guarantee on every placement. That's almost unheard of in recruitment. Most agencies offer three months. Some stretch to six. Lewis Waitt and Jessica Multhauf guarantee their hires for an entire year, and more than 90% of their p
How to Win Enterprise Clients and Turn One Deal Into Recurring Revenue | Brendan Thomas
One placement can be a transaction. Or it can be the start of a long-term enterprise relationship. Most recruiters treat it like the first. Brendan Thomas built his career on the second. He started recruiting at 36, got fired after his firs
The Real Reason Your Recruiters Aren’t Billing | Larissa Gerlach
I can’t keep making $40,000. That’s what Larissa Gerlach told her manager in year one of recruitment. She was making 200+ calls a week. Hitting the activity metrics. Doing everything she was told to do. And still unsure whether she would ma
Why AI Has Made Recruitment Harder (Not Easier) | Greg Savage
AI in recruitment was supposed to make hiring faster, smarter, and more efficient. Greg Savage believes it has made recruitment harder. Fraud at scale. Inflated CVs. AI screening tools producing just 14% shortlist overlap. And automation th
How to Win Retained Recruitment Work Without Pitching Harder, with James O'Brien
Why do some recruiters close retained work in a single meeting while others pitch for weeks and still lose to contingent competitors? In this episode of *The Resilient Recruiter,* Mark Whitby sits down with *James O’Brien,* Managing Directo
Why Candidates Ignore Recruiters and What Actually Makes Them Respond, with Theresa Nordstrom
Why do some recruiters get ghosted while others hear: *“I never respond to recruiters, but I had to respond to you”?* In this episode of *The Resilient Recruiter,* Mark Whitby is joined by *Theresa Nordstrom,* founder of Talent Company, to
How to Build 8 Revenue Streams That Grow Your Agency in Any Market, with Gerard Koolen
Why do some recruitment agencies collapse when the market turns, while others keep growing? Gerard Koolen has lived through three major crises: the 2008 financial crash, COVID-19, and the war in Ukraine. Each time, his recruitment business
From 3 Placements to 40% Retained: How to Win Without Competing
Why do some recruiters stay stuck on contingent work while others quietly shift a large part of their business to retained without pitching harder or sounding salesy? James Cairns found the answer the hard way. James left a stable corporate
Why Your LinkedIn Content Isn’t Booking Meetings (And How to Fix It)
You’re posting on LinkedIn. You’re showing up consistently. And yet… the meetings aren’t coming. This episode explains why. Mike Mello spent 10 years in staffing sales and built what most recruiters would call a dream run: 1,300 placements,
How to Generate Inbound Leads with Effective Content Marketing, with Mark Whitby and i-intro
Ever find yourself hitting a brick wall when it comes to developing engaging content? Don't despair! Recently, I was invited as a guest speaker on the Retained Recruiter Show, which is a weekly LinkedIn live hosted by our good friends at i-
How Recruiters Build Hiring Systems That Attract the Right People on Repeat, with Andrea Hoffer
Why do some recruiters command premium fees while others compete on speed and price? It's not talent or experience. It's whether they've packaged their service as a product. Andrea Hoffer learned this lesson the hard way. Before launching h
How Recruiters Can Use AI Without Losing Trust or Control with Rebecca Hastings
There’s a lot of noise around AI in recruitment. Some people are selling it as a silver bullet. Others are predicting a job apocalypse for recruiters. Neither is true. In this episode of The Resilient Recruiter, Mark Whitby sits down with R
The 10 Most Popular Resilient Recruiter Episodes of 2025
This episode brings together the ten most listened-to conversations of 2025. They weren’t popular by accident. These episodes resonated because they spoke directly to the challenges recruiters were dealing with day to day. Planning your tim
How Better Candidate Presentations Turned a Nine-Month Drought Around Fast, with Tonya Leadman
Tonya Leadman went nine months without a single placement. Seven searches were put on hold. Two offers fell through. Cash flow tightened. And her accountant called to check if she was okay. Tonya is the owner of Leadman & Associates, a nati
Recruitment Agency Growth: How to Go from Contingent to 10 Retained Searches, with Matt Rooney
For years, Matt Rooney did what a lot of capable recruiters do. He stayed busy. Took the work that came in. Said yes more often than he should have. Inside private equity, that turned him into what he later called a "utility recruiter". Use
How AI Will Reshape Recruitment and What Recruiters Must Do Now
AI is accelerating at a rate faster than at any point in recruitment history. New tools are emerging monthly. Employers are experimenting without clear guardrails. And agency owners are left wondering which developments will matter - and wh
How to Lead With Confidence Even When You Don’t Feel Ready, with Maria Sinclair
For 20 years, Maria Sinclair watched other people get promoted while she stayed stuck in her own head. She questioned whether she belonged, worried about how she was perceived, and doubted nearly every decision she made. Then Covid hit, and
How to Rebuild to $1M After Losing Everything, with Randee Staats
What does it take to raise your fees, win better clients, and rebuild your recruiting business from the ground up? In this episode, I speak with Randee Staats, founder of S4 Search Partners, who went from losing everything — $250K in debt a
How to Build a Client Demand Engine That Replaces Cold Outreach
Why do some recruiters struggle for traction while others build demand engines that bring clients to them? My guest, Tom Froggatt, made that shift after three days of calling 600 people with no results. Tom is the founder of Singular, a bio
Three Strategic Bets That Changed How One Recruiter Thinks About Growth, with Ollie Scott
Why do some recruitment founders build seven-figure businesses while others plateau despite working just as hard? My guest, Ollie Scott, discovered growth doesn't come from hustle alone. It comes from strategic bets. Ollie is the founder of
How to Triple Revenue in 5 Years Without Burning Out, with Martin Herbst
Why do some recruitment business leaders triple their revenue while others plateau despite working twice as hard? My guest, Martin Herbst, discovered the answer the hard way. After hitting rock bottom with burnout, he rebuilt his leadership
How a Musician Turned Creative Thinking Into a $1.2M Recruiting Firm, with Justin Levinson
How does a professional touring musician go from the recording studio to building a $1.2M recruiting firm without ever making a single cold call? In this episode of The Resilient Recruiter, Justin Levinson, founder of Coming Up Creative, re
Automate Your Outreach: How to Generate Client Leads Every Day on Autopilot, with Giorgio Zanella
The hardest part of business development isn't effort, it's consistency. Most recruiters know what to do, but struggle to do it every day while juggling clients, candidates, and placements. You know you should be reaching out to prospects d
How to Build $1.6M in 3 Years Working Retained-Only
Why do some recruiters struggle to break $300K while others hit seven figures in their third year? My guest, Tito Caceres, spotted a $160 billion industry that most recruiters have never even thought about. And he built a thriving business
How to Build a Solo Recruitment Practice Without Office Rent or Salaries
What if getting fired 20 times wasn’t failure, but the perfect preparation to build something meaningful? In this episode, recorded in London, I talk with James Rowe about what it really takes to build a six-figure solo recruitment practice
How Agency Owners Can Scale Globally Without Losing Their Culture, with Nicholas Barton
Most recruitment agency owners hit a wall around 10–20 people. The culture that made you successful starts to crack, and the personal touch gets lost. Nicholas Barton didn’t just avoid that wall he redefined what scaling could look like. Fr
